Jamshed Alam | IT Infrastructure & Cloud Consultant

Jamshed Alam — Global MSP & IT Infrastructure Consultant Jamshed Alam is a Global MSP leader and IT Infrastructure Consultant with 20 years of hands-on enterprise experience across Microsoft 365, Azure, AWS, Exchange Server, SQL Server, identity and access management, and cloud infrastructure. He delivers round-the-clock support for mission-critical environments and is available 24/7 for urgent projects, complex migrations, and strategic infrastructure leadership across Asia, Europe and North America. About 20 years keeping enterprise messaging, cloud and automation infrastructure rock-solid. Master of Computer Science (Hamdard University, 2001–2004) specialising in Computer Networking & Telecommunication. 24/7 availability for urgent and remote projects including emergency support, critical infrastructure issues and time-sensitive implementations across global time zones. Services

Microsoft 365 Administration & Migration

Google Workspace Deployment & Administration

Azure Cloud Infrastructure & Management

AWS Cloud Solutions

On-Premises Infrastructure (Windows Server, AD, Hyper-V)

Backup & Disaster Recovery Solutions

Security & Compliance (Defender, Purview, MFA, Conditional Access)

PowerShell Automation & Scripting

Docker & Containerization

n8n Workflow Automation

NextCloud Implementation & Management

RMM & Monitoring Solutions

Network Infrastructure Management

Technical Support (L1–L4 MSP Support)

SQL Server Administration & High Availability

CRM & Project Management Implementation

Chat & Collaboration Platform Administration

Identity & Access Management (IAM) / Password Management

Certifications 25 Microsoft, AXELOS and security certifications across Azure (AZ-104, AZ-305, AZ-500, AZ-700, AZ-400, AZ-900), Microsoft 365 (Administrator Expert, MS-500, MS-700, MD-102), Windows Server (AZ-800, MCSA 2016/2019), Exchange Server (MCSE Messaging), Identity (SC-300, SC-900) and ITIL v4 Foundation. Experience

Senior Service Delivery Manager — Perfect Choice Technologies (2016–Present)

NOC Manager / Network Operation Manager — NetMD LLC USA (Feb 2019 – Sep 2025)

Senior Microsoft Consultant — GoodChoice IT Ltd., London, UK (Apr 2016 – Jan 2019)

Senior Systems / Network Administrator — Insight IT, Lahore (May 2015 – Mar 2016)

Assistant Network Administrator — Virtual University of Pakistan (Apr 2010 – May 2015)

System Support Officer — Pacific Pharmaceuticals Ltd., Lahore (Nov 2009 – Mar 2010)

Technical Support Engineer — University of Central Punjab, Lahore (Apr 2007 – Nov 2009)

Contact Email: jamshed.alam@perfectchoiceit.com | WhatsApp: +92-333-4556422 | Skype: netsupports | LinkedIn: linkedin.com/in/jamshed-alam-aa001119